Need a quick answer or overview of the festival? We’ve got you covered. Take a look at all the essential info below.

Festival Dates & Location

Standon Calling Festival takes place from Thursday 20th – Sunday 23rd July 2023 at Standon Lordship, Hertfordshire, SG11 1EF.

Weekend admission tickets allow you to camp from Thursday 20th – Monday 24th July.

However, please note, all campsites must be clear by midday on Monday 24th July.

Find all info on how to get here.

Festival Opening Times and Map

The 2023 Festival opening times and map will be released summer 2023 – closer to the time of the event. 

Please check back then!

Lost Property

If you lost something at the festival, please contact us via the blue ‘Support’ button in the bottom right hand corner of the website giving as much detail about the item as possible, a contact no and address.

We can’t guarantee we have it but if we do, we’ll do our best to get it back to you!

Where to Stay

We’ve got loads of accommodation options.

All Weekend tickets allow access to General, Family or Quiet Camping*.

Live-In Vehicle passes and associated Power Hook Ups are available to purchase and we offer upgrades to premium campsite options including Boutique Camping and Camplight pre-pitched tents.

Find out more about accommodation options at Standon Calling 2023 here.

*Quiet Camping operates on a first-come-first-served basis. While generous in size, we cannot guarantee access to this campsite. 

Age Restrictions

Standon Calling is a family friendly festival, committed to welcoming people of all ages year-after-year.

We split under 18 tickets into three brackets:

Accompanied Young Adult (16-17), Accompanied Teen (13-15), Child (4-12) and Infant (0-3).

All under 18s attending the festival must be accompanied by a responsible adult aged 21 or over for the duration of their visit – weekend or day.

Any Accompanied Young Adult or Accompanied Teen ticket must be bought in the same transaction as their accompanying Adult, with contact details for the accompanying adult given.

We operate a policy of one Adult for every two Young Adults or Teens.

ID

Each named ticket holder will need to show ID if asked by security personal on arrival. If you cannot produce ID, you may not gain entry to the festival.

Type of ID accepted:

  • Photo Driving Licence
  • Passport
  • PASS CARD

Although we issue Under 18 wristbands to anyone under the age of 18, we continue to operate Challenge 25 at our bars and reserve the right to refuse service of alcohol to anyone unable to show a valid photo ID.

Covid

We advise all festival goers to act responsibly when it comes to Covid.

Prior to the festival:

• Please take a lateral flow test if you are able to

• If you are testing positive or highly likely to have Covid, consider staying at home

While you’re at the festival:

• Wash your hands thoroughly and use hand sanitiser frequently

• Be respectful to those around you by covering your nose and mouth should you cough or sneeze

• If you develop symptoms and suspect you have covid while at the festival, please consider leaving the festival to protect others

• Please feel free to wear a mask if it makes you feel comfortable

Costume Parade & Dog Show

Every year Standon Calling goers enjoy two major annual events, on top of all the brilliant music, family entertainment, comedy, street food and so on!

Join us on Saturday for the Costume Parade as we process from the Village Green to The Playing Fields. Don’t forget to get creative with your fancy dress, as prizes are up for grabs.

Our 2022 story (and fancy dress theme) was ‘Who Let The Toy’s Out?!’ Click here to find out more! 

Join us on Sunday for the Dog Show, presented by Barking Heads. An inclusive, fun and incredibly cute way to spend a festival hour! Your dog might even head home with a coveted Standon Calling Dog Show rosette…

Click here to find out more about Dogs at Standon Calling. 

Things to Bring

  • ID
  • Your Ticket (please note, we can scan your ticket on your phone, no need to print it out)
  • Your Phone (to show your ticket and access the Standon Calling App for line up, map and stage timing info)
  • Sun Cream
  • Sun Hat
  • Wellies
  • Light Rain Jacket
  • Reusable Water Bottle (we have many water points across site, and will not have bottled water for sale in 2022)
  • Layers to suit various weather types
  • Medication if required. Please note, if you need any support in storing medication, please contact access@standon-calling
  • A Torch to keep with you while camping
  • A colourful flag to mark out your tent!

Things Not to Bring

  • Glass bottles
  • Items with naked flames, such as floating lanterns and candles
  • Fireworks or pyrotechnics of any kind, including flares
  • Disruptive items such as air horns
  • Any camping stoves, briefcase camping stoves as well as BBQs with gas canisters above 3.9kg are not allowed. Unfortunately due to the prolonged heat and lack of rain, the ground is extremely dry so in the interests of safety, we can’t allow disposable BBQs this year.
  • Sound systems, unless small portable speakers for use in the campsites only
  • Generators
  • Drones, professional-level video camera equipment
  • Laser pens
  • High vis jackets
  • Weapons, or anything that could be used as a weapon
  • Illegal drugs of any kind, including ‘legal highs’ and nitrous oxide
  • Prescription drugs beyond personal use
  • Signs or materials displaying unauthorised political, religious offensive, race-related messages, slogans or images, as well as any unauthorised promotional materials

Bringing Alcohol

  • Weekend Ticket holders are permitted to bring alcohol for personal consumption into the campsites, up to the per person allowance.
  • Day Ticket holders are not permitted to being alcohol on site
  • You are only permitted to bring alcohol into the festival on your first entry, when you exchange your ticket for your wristband. If you need to bring alcohol into the festival on a subsequent entry, please speak to a member of staff on the gate when you first arrive and ask for an alcohol pass. The confirms you have not yet brought in your alcohol allowance. You will not be allowed to bring alcohol into the festival if you do not have an alcohol pass and you have already exchanged your ticket for a wristband.
  • Per person: 12 cans of beer / lager / cider OR 75cl of spirits (in a plastic container) OR a 2.25 litre box of unopened wine.
  • Please note, no glass bottles allowed. It will be confiscated on entry.
  • We would encourage you to bring your own reusable bottles for water. There are water points throughout the festival site. Please note, water bottles will need to be emptied on entering the arena and will be subject to a security check.

 

Safer Spaces

Standon Calling is committed to creating a welcoming and safe environment for our audience, artists and staff.

We have signed up to the Association of Independent Festivals‘ Safer Spaces at Festivals charter. We commit to work together to make festivals a safer environment for all and take a zero tolerance policy to all forms of harassment, aggression or abuse of any kind.

Find out more here.

Contact Us

Have you read all the information pages but you’re still stuck for an answer?

If your query is ticket related, please contact your relevant ticket agent below.

Ticketmaster ticket holders – please enquire here.

Kaboodle ticket holders – please contact standoncalling@kaboodle.co.uk

Universe ticket holders – please enquire here.

All other queries

To contact the team at Standon Calling, please use the blue ‘Support’ button in the bottom right corner of our website. It’s there to help you to find the answers you need.

The system will firstly try to direct you to a specific answer based on your question so that you can access the information that you need, quicker. 

If you still can’t find what you need, you will be prompted to fill in a form with your information. It’s important to provide all the information requested in the form to ensure we can answer your query as quickly as possible.

Do you already have a Standon Calling ticket?

If you have a question about an existing booking, it’s important that you provide the email address associated with your booking, as well as the booking reference number. This will allow the relevant ticket agent to find your booking and resolve your query quicker.

Only leave these fields blank if you are not a Standon Calling ticket holder.

Can I email you directly? 

All Customer Service queries are now being handled through the ‘Support’ button on our website so that we can deliver a better service. Unless you have a specific query (please refer to this section below) then please reach out via the ‘Support’ button.

Can I contact you via social media? 

We love to interact with you on social media and your lovely comments and messages are encouraged! However if you have a question about the festival or about your booking, it’s best to contact us via the ‘Support’ button on our website.

When is best to get in touch?

In the weeks leading up to the festival we receive a very high volume of questions. While we have dedicated staff responding throughout this period we cannot guarantee we will be able to respond to your query in time. We recommend that if you’re planning on contacting us for any reason, you do so as early as possible.

For specific queries

For press enquiries please contact nathan.hetherington@zeitgeist.co.uk

For Standon for Schools queries please contact: schools@standon-calling.com

For sponsorship and partnership information, please contact: partnerships@standon-calling.com

For trader applications, please contact: traders@standon-calling.com

If you are thinking of joining us for the weekend this summer and there are more 8 or more adults in your group, get in touch about bespoke group deals: groups@standon-calling.com 

Terms & Conditions

Please take some time to read our full festival Terms & Conditions before you arrive. Click here to view.

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