Standon Calling is proud to be working alongside Attitude Is Everything to make the festival as access-friendly as possible. If you have a disability, specific requirements, or care for someone who does, we would like to understand your access needs in full so you can have a brilliant festival weekend.

 

Accessibility requests for Standon Calling 2023 are opening soon!

 

To ensure a high standard of delivery, we recommend you get in touch with us as soon as possible.

 

Take a read of all the information below and if you have any questions, please contact our Accessibility Manager, Rob Lee at any time: access@standon-calling.com

 

How do I get in touch to discuss my access needs?

The best way to contact us is via email: access@standon-calling.com

If you do not feel confident communicating via email, please provide a contact number and we’ll call you back to have a chat.

Alternatively, if you would like to write to us our postal address is: Standon Calling Ltd, The Chocolate Factory, Unit WB.B406, Clarendon Road, Wood Green, N22 6XJ

We endeavour to respond to all access queries within 5 working days, but this can occasionally take longer during busy periods.

How accessible is the festival site?

Standon Calling is a green field site.

We have a fairly level festival arena and an accessible campsite which is predominantly flat and suitable for wheelchairs.

However, as with any festival site, the terrain can be uneven in places and there is a hill on the walk to the general campsite. If it rains, it may get muddy.

Distances on Site and Site Map

The festival site is fairly compact, offering short distances to travel between the Accessible Campsite and all the main festival stages. Distance between key locations in 2022 are currently TBC, these were the distances between the Accessible Campsite and key locations in 2019:

Main Stage – 140 metres / Electric Willows – 245 metres / Laundry Meadows – 60 metres / First Aid – 80 metres / Accessible Car Park – 195 metres

*Maximum distance between two furthest stages – 320 metres

Here is our official Accessibility map for Standon Calling 2022.

 

Bookable Access Facilities & Services

Accessibility requests for Standon Calling 2023 are opening soon.

You can request use of the following access facilities and services at Standon Calling festival:

  • A complimentary personal assistant ticket
  • Space in the accessible campsite (now closed)
  • An accessible parking pass
  • A disabled viewing platform pass (Main Stage)

 

To ensure a high standard of delivery, please note there will be a strict deadline for all accessible requests. However we may close applications sooner if we have reached capacity. Apply as early as possible to avoid disappointment. 

Personal Assistant Tickets

Accessibility requests for Standon Calling 2023 are opening soon.

For those who require assistance when attending the festival we provide one free ticket for their Personal Assistant (PA). To gain a PA ticket, disabled attendees must first purchase a ticket for themselves from our website herethen fill out the “2 for 1 Personal Assistant” section on our Accessible Request Form.

Please do not buy a ticket for your PA as this will not be refunded. We will not be able to refund any tickets holders who become a PA at a later date.

To ensure a high standard of delivery, please note there will be a strict deadline for all accessible requests. However we may close applications sooner if we have reached capacity. Apply as early as possible to avoid disappointment. 

Accessible Camping

Accessibility requests for Standon Calling 2023 are opening soon.

The accessible campsite is located close to the festival arena to allow easy access.

Once you have filled out this form, you will need to provide evidence of your disability to support your request.

There are accessible toilets and showers, a covered charging point for electric wheelchairs and a kettle location in the campsite.

The festival’s access team are based in the accessible campsite and can assist with any issues.

Due to limited space, we allow a maximum of 4 adults per group in the accessible campsite (including yourself and any PA). We can accommodate a reasonable number of additional children as part of your group.

We also ask that you don’t bring a tent larger than required, while gazebos or additional structures are strictly prohibited.

It is possible to bring a campervan into the accessible campsite, but space for this is strictly limited and offered on a first-come-first-serve basis. Please note, we are no longer accepting campervan applications in the accessible campsite as we have reached full capacity.

Accessible Car Parking

Accessibility requests for Standon Calling 2023 are opening soon.

We offer free accessible parking for weekend and day ticket holders with access requirements. The Accessible Car Park is located near the Accessible Campsite.

You will then need to provide evidence of your disability to support your request.

Please note, we are not able to refund any car park tickets purchased in error.

To ensure a high standard of delivery, please note there will be a strict deadline for all accessible requests. However we may close applications sooner if we have reached capacity. Apply as early as possible to avoid disappointment. 

Disabled Viewing Platform Pass (Main Stage)

Accessibility requests for Standon Calling 2023 are opening soon.

There is a viewing platform overlooking our Main Stage.  This means you will have a viewing platform wristband during the festival and will be allowed access onto the viewing platform.

You will need to provide evidence of your disability to support your request.

You can also request one Personal Assistant lanyard, which will allow you to easily change the person who joins you on the platform. Only one PA will be able to accompany you at a time to allow enough space for other access audience members.

There is an accessible toilet on the viewing platform, as well as seating. The platform is monitored by a steward at all times who will ensure only those with the correct accreditation are permitted access.

Please note, across the festival weekend, the viewing platform is available on a first-come-first-serve basis.

To ensure a high standard of delivery, please note there will be a strict deadline for all accessible requests. However we may close applications sooner if we have reached capacity. Apply as early as possible to avoid disappointment. 

Toilets

There are accessible toilets located in the accessible campsite, the main stage viewing platform and in the first aid tent.

All toilets are located either in back of house, or will be monitored by stewards, so there is no need for a radar key. Your wristband will grant you toilet access at all of these facilities.

There are also accessible toilets located in each toilet block in the arena.

Assistance Dogs

Standon Calling is a dog-friendly festival, with many attendees choosing to bring their dogs. We ask all dog owners to keep their dog on a lead at all times, and also to pick up after themselves.

What to do on arrival

If you arriving at the festival by car, please follow the signs for “Access”. You will be directed to the accreditation office where you will collect your wristbands. You will receive an email closer to the time of the festival with full instructions on the arrival process.

If you are arriving by public transport, please contact us in advance so we can arrange for the accessible team to collect you from the dedicated pick up and drop off point in the car park. Taxi pick up and drop off points for people with access needs will be highlighted on the 2023 accessible map (coming summer 2023).

Remember to check festival entrance opening times (released closer to the time of the festival) to ensure a smooth arrival. You will not be able to enter the festival outside of these times.

What to bring to gain entry to the festival

Your ticket (we can scan this on your phone, or print it at home) and your ID.

There is no need to bring evidence of disability if you have already provided it to us during your application.

Medical & Welfare: On-site services

Accessibility requests for Standon Calling 2023 are opening soon.

We have 24 hour medical and welfare facilities that can be found in the welfare tent in the arena. If you have any specific questions relating to a medical need during your time with us at the festival you’d like to discuss in advance, please email us: access@standon-calling.com

There is also a medication fridge located in the accessible campsite. Please ensure you have filled out the ‘Fridge’ section in the Accessible Request Form if you would like make use of this.

If you are bringing a campervan and require power for your own fridge, please request this in the request form.

If you are attending the festival for one day only and need to store medication, please contact us so we can arrange storage with our on-site medical team based in the festival arena.

If you have any specific questions relating to a medical need please contact us using the access@standon-calling.com email address.

Deaf Attendees

Accessibility requests for Standon Calling 2023 are opening soon.

BSL – Performance Interpreting

We are in discussion with Performance Interpreting about bringing BSL trained performance interpreters to Standon Calling. Deaf attendees who are interested in this service should contact us at access@standon-calling.com.

Hearing Induction Loop

There is a hearing induction loop located in the accessible accreditation cabin, main box office and in the information tent located in the festival arena. If there is a specific venue at the festival where you would like to request a hearing induction loop, please contact us in advance of the festival.

Strobe Lighting

Please be aware that strobe lighting is used during some performances at the festival.

Programming

Performance schedules are displayed on large print boards at each stage. We can also provide large print programmes.

Mystery Shoppers

Attitude Is Everything recruit mystery shoppers and volunteers to visit Standon Calling. If you would like to attend Standon Calling as a mystery shopper and provide feedback to help us improve our access facilities in future years please visit their website here.

We encourage all other festivals to work towards becoming access-friendly. More information on how to do so can be found here.

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