We understand that you will have many questions regarding any existing bookings, tickets for 2025 and what happens next for Standon Calling. Please see below for a comprehensive Q&A.

Why has Standon Calling 2024 been postponed?

Whilst planning for our return this summer over the past few months, it has become clear that the costs of running Standon Calling, already considerably higher over the last two years, have significantly increased again. This has made it practically impossible for us to deliver the fully-formed festival our audience has come to love, expect and deserve.

When will the next Standon Calling take place?

The next Standon Calling festival will be held over 24-27th July 2025.

What happens if I’ve already bought a ticket for Standon Calling 2024?

All lead bookers will receive an email by Friday 9th February from the ticket agent they booked with outlining their options. This will include a closing date for refund requests. If you do not request a refund by this date, your booking will automatically rollover to 2025.

What are the benefits of rolling over my tickets to 2025?

All bookings containing at least one Adult Weekend ticket will receive an additional complimentary Adult Weekend ticket for 2025 plus you’ll be helping us plan the best possible Standon Calling for 2025.

How do I rollover my tickets to 2025?

You don’t need to do anything. If you have not requested a refund by the date supplied by our official ticket agents, Ticketmaster or Kaboodle, your booking will automatically rollover to 2025. We look forward to seeing you then!

I want to rollover my tickets to 2025. How do I claim my complimentary Adult Weekend Ticket?

Only 2024 bookings containing at least one Adult Weekend Ticket are eligible for the complimentary ticket. If you choose to rollover your ticket, you don’t need to do anything. Details on how to claim your complimentary ticket will be advised nearer the time.

Please note that you will not receive one complimentary Adult Weekend Ticket for each Adult Weekend Ticket in your 2024 booking. Each overall booking is eligible to receive one complimentary ticket.

By 2025 the Under 18 tickets in my booking will no longer reflect my child’s age. Do I need to change any Under 18 tickets if they fall into a different age bracket?

Your child’s tickets will be upgraded to the relevant bracket free of charge if necessary. 

What about my festival extras - Lavish Land, Boutique, Backstage Bar, Parking?

If you have not requested a refund by the date supplied by our official ticket agents, Ticketmaster or Kaboodle, these will also automatically rollover to 2025.

When will the line up be released for 2025?

We will aim to announce our first artists for 2025 from this summer. We do however want to get feedback from our core audience about who they want to see, and our booking process will be informed by the outcomes of these discussions. We will release more information on this in the coming weeks.

When will 2025 tickets go on sale?

2025 tickets will go on sale in the summer. Please sign up to our mailing list HERE or at the bottom of the page to be the first to get the details of when they go on sale, line up news and special offers.

How do I request a refund for Standon Calling 2024?

All lead bookers will receive an email with a link from the ticket agent they booked with, outlining the process to request a refund.

I’m the lead booker, what if I haven’t received an email from the ticket agent by Friday 9th February?

For bookings made with Ticketmaster, please check your junk/spam folders first. If you still cannot see the email, log into your Ticketmaster account, click on your order and request help.

If you have booked via Kaboodle please contact them directly at standoncalling@kaboodle.co.uk

Will I get the full amount back?

You will receive the full face value amount back, but you will not be refunded any booking fees – these are charged by our ticket agent.

I want to retain some of my tickets - is it possible to partially refund my order?

Partial refunds are not available. Only whole bookings can be refunded.

I bought a ticket through a different ticket provider - can I still get a refund?

Only tickets purchased through our official ticket agents Ticketmaster and Kaboodle, are eligible for refunds. If you have purchased from an alternative ticket agent, please contact them directly.

I have requested a refund but have not heard anything back. What should I do?

For bookings made with Ticketmaster, please check your junk/spam folders first. If you still cannot see the email, log into your Ticketmaster account, click on your order and request help.

If you have booked via Kaboodle please contact them directly at standoncalling@kaboodle.co.uk

I have complimentary tickets for 2024 through a competition, are these still valid for 2025?

Yes, your tickets will automatically be rolled over.

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