23-26 July 2020, Hertfordshire, SG11 1EE



If you have money remaining on your wristband after the festival (minimum £1.01) you will be able to request a refund from Monday 29th July at 12pm via the Standon Calling website and app. Please be aware that we are not be able to process refunds on site at the top-up stations. Please keep your festival wristband in order to obtain refunds online.

The final day to apply for your wristband refund is Tuesday 20th August 11:59pm, we’re unable to process refunds after this date.

Please note when applying for a refund there is a £1.00 processing fee per wristband.

In order to process your refund you will need to provide your bank card details for the bank account where you wish to receive your refund, as well as the 6 digit code on the back of your cashless wristband chip.

You will be given the option to donate some of your balance to our charity partner, War Child. Or you can choose to add some of it towards your 2020 ticket, securing it at our Early Bird price. You will receive a discount code by email after the refund period closes – please do not purchase your ticket now as the discount is not automatically applied. Alternatively you can skip these steps and proceed to get your full refund.


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Got Questions?

Head to our Cashless Info page for all the information on how cashless works at Standon Calling.