27-30 JULY 2017, Hertfordshire

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Terms & Conditions

THE BASICS

All Weekend Tickets include general or family camping.

Please select family camping if it is shown as an option at the point of purchase. There is no extra charge for this. You will be allowed to camp in the family field if you have a general camping ticket dependent of capacity and space available.

Parking Tickets must be purchased in addition to Weekend Tickets. We advise you to buy these online as early as possible for the cheapest rate.

Premium Camping (Lavish Lands), Boutique Packages, Campervan Tickets and any other advertised accommodation options must be purchased in addition to Weekend Tickets.

Campervan power hook ups must be purchased in addition to Campervan Tickets.

Standon Calling reserves the right to implement any restrictions, conditions or cancellations deemed necessary and reasonable before or after the festival to ensure the safe management of the event.

These T&Cs are event specific. Please read in conjunction with any available vendor or ticket agent T&Cs.

Do not buy tickets from unlawful traders/touts as they will be invalid.

No unauthorised vehicles will be allowed on site.

Thursday opening on the 27.07.2017 is subject to confirmation

TIERED TICKET SYSTEM

The tiered ticket system means the earlier you buy, the cheaper your ticket. It rewards those who buy early and helps us to balance supply and demand.

All tiers have pre-set limited ticket allocations. Once sold out, we move to the next tier. We will give you plenty of notice when this is going to happen in marketing communications.

Super Early Bird tickets are the cheapest tier available. These can be purchased on the Sunday of Standon Calling from Top Up Booths and the Main Box Office on site.

Immediately following the festival Early Bird Tickets are released, followed by Tier 1 and so on.

REFUNDS

Tickets are non-refundable, except if the festival is cancelled due to Standon Calling having been negligent or acted excessively in breach of contract.

UNDER 18s Infant (0-3), Child (4-12) and Teen (13-17) tickets should be purchased based on the child’s age as of July 27th 2017. Anyone under the age of 18 attending the festival must be accompanied by a parent or guardian aged 21 or above on July 27th 2017 (one parent or guardian for every 3 people under the age of 18).

CONDITIONS OF ENTRY

Photo ID can and may be requested. Please be prepared for this. We accept a photo driving licence, passport or PASS. Photocopies allowed in conjunction with a valid bank card bearing the holder’s name. Photocopies alone will not be accepted as proof of age.

You may be searched on entrance to the festival, or at any time while you’re at Standon Calling. You must comply with this request.

No admission without a valid ticket.

Tickets are exchanged for a wristband when you first enter the festival. No readmission permitted with the same ticket. Rights of admission are reserved by the festival.

Glass bottles, canisters, independent sound systems, portable lasers or laser pens are strictly prohibited. These and any other items deemed unsuitable by the festival can and will be confiscated on entry or during the event.

If you plan on entering the festival more than once, please bring your personal alcohol allowance with you the first time you enter.

EXPECTED BEHAVIOUR

Anit-social or criminal behaviour will not be tolerated. You may be asked or escorted from the festival site. Legal action will be taken as appropriate.

Any items we consider to be used in an illegal or offensive manner will be confiscated.

No illegal drugs or weapons.

No audio or video recording of any kind, without prior permission of the organisers.

No stalls or market sales without prior permission of the organisers.

Do not pitch your tent outside of the designated areas or in the car parks. They pose a safety risk to the event and will be removed.

No naked flames at the festival or in the campsite.

No smoking within enclosed areas.

Please respect the countryside and nature. Look after our site by disposing of all litter using the facilities provided. Take everything you bring to the festival away with you at the end.

Please respect our neighbours by arriving and leaving from the festival site as quietly and quickly as possible.

NOISE & LIGHTING

As a live music event, we advise that sound levels could risk damage to hearing. Please bring ear defenders with you.

Strobe lighting may be used without warning on our stages.

MARKETING

Ticket holders/attendees of Standon Calling festival consent to photography/filming and/or sound recording of themselves as part of the audience.

Standon Calling reserves the right to use these assets for marketing purposes indefinitely.

Artists and billed attractions may be subject to change.

All information and products relating to Standon Calling marketed on its website is subject to licence.

LIABILITY

Standon Calling is unable to accept liability for personal damages, losses or injuries sustained at the event.

The festival operates on a green field site, please be aware of ground conditions.

BARS

Always drink responsibly. Should you be clearly suffering from the effects of excess alcohol we reserve the right to refuse service.

We operate Challenge 25 across all of our bars. Please bring valid and legitimate photographic ID. We accept a photo driving licence, passport or PASS. If you cannot provide valid and legitimate photographic ID when asked – proving your legal ability to buy alcohol – we will not serve you. In some instances, we may take your ticket and ask you to leave the festival.

OTHER IMPORTANT INFORMATION

Bring warm clothing for the night, a hat and suncream in the case of warm weather and suitable waterproof clothing and footwear.

There will be plenty of outlets on site selling food and drink.

Toilets and showers will be available in various locations across the festival site.

Official merchandise including programmes with stage schedules and a map of the site will be available to buy at the festival.

If you have any questions or concerns, please email Standon Calling at info@standon-calling.com

Sponsors & Partners

The Independent
Foodism
Fubar